Tempris Job Offer SV-03

Service Technician / Technical Service Specialist (m/w/d)
Full-time, Permanent Position

Tempris GmbH
Industriestr. 25 // Geb. 2
83607 Holzkirchen, Germany

Tempris, an internationally operating SME located south of Munich, has established a leading position in the pharmaceutical, biotechnology and diagnostics industries with its innovative in-process control measurement systems.

Tempris systems are used for the measurement and transmission of product temperature with battery-free wireless sensor technology, which makes the freeze-drying process more efficient and safer under extreme environmental conditions and according to GMP standards. Due to our international orientation, we are multi-cultural as a team.

For our production and administration site at the Sandoz Campus in Holzkirchen near Munich, we are looking for you as

Service Technician (m/f/d)

Full-time, Permanent Employment (Reference Number SV-03).

To strengthen our team, we are looking for a Service Technician (m/f/d) with a strong customer focus and hands-on mentality. In this versatile key position, you will report to the service manager and work closely with all departments.

Your challenge – versatile, responsible, close to the customer

In close cooperation with your colleagues, you will take on an important role in day-to-day operations as well as in the establishment and maintenance of long-term customer relationships:

  • Collaboration in the service team in compliance with GMP
  • Coordination and cost-conscious processing of service orders in the project team
  • Contact with our internationally active customers, also proactively, to create a relationship of trust with added value for the customer
  • Scheduling with customers
  • Installation, commissioning and training at the customer’s site or remotely
  • Go-live support, training and support (e.g. hotline) at the customer’s site or remotely
  • On-site maintenance and service according to the maintenance plan in close coordination with the customer
  • Resolving faults on-site or remotely and processing service tickets
  • Establishment and intensification of business relationships with existing customers
  • Creation and maintenance of documentation (IBN, IQ/OQ, maintenance plans, etc.)

Your profile

  • Education or experience in an electrical or mechanical profession
  • Experience in project customer management is an advantage
  • Craftsmanship
  • Willingness to travel, also internationally
  • Independent and binding way of working
  • Reliable and thinking outside the box
  • Strong communication skills
  • Willingness to learn
  • German and English, both written and spoken

Our offer

  • Interesting area of responsibility in Holzkirchen, Upper Bavaria with varied international assignments
  • Participation in the development of a business idea of great importance for the pharmaceutical industry
  • Modern workplace with S-Bahn / RB (Munich / Rosenheim) and motorway connection, employee parking spaces
  • Unbureaucratic solutions for designing an individual working environment
  • Individual training and development
  • Performance-related remuneration

For further questions please contact: Phone +49 8024 47447-0