Tempris Job Offer SV-03
Service Technician / Technical Service Specialist (m/w/d)
Full-time, Permanent Position
Tempris GmbH
Industriestr. 25 // Geb. 2
83607 Holzkirchen, Germany
Tempris, an internationally operating SME located south of Munich, has established a leading position in the pharmaceutical, biotechnology and diagnostics industries with its innovative in-process control measurement systems.
Tempris systems are used for the measurement and transmission of product temperature with battery-free wireless sensor technology, which makes the freeze-drying process more efficient and safer under extreme environmental conditions and according to GMP standards. Due to our international orientation, we are multi-cultural as a team.
For our production and administration site at the Sandoz Campus in Holzkirchen near Munich, we are looking for you as
Service Technician (m/f/d)
Full-time, Permanent Employment (Reference Number SV-03).
To strengthen our team, we are looking for a Service Technician (m/f/d) with a strong customer focus and hands-on mentality. In this versatile key position, you will report to the service manager and work closely with all departments.
Your challenge – versatile, responsible, close to the customer
In close cooperation with your colleagues, you will take on an important role in day-to-day operations as well as in the establishment and maintenance of long-term customer relationships:
- Collaboration in the service team in compliance with GMP
- Coordination and cost-conscious processing of service orders in the project team
- Contact with our internationally active customers, also proactively, to create a relationship of trust with added value for the customer
- Scheduling with customers
- Installation, commissioning and training at the customer’s site or remotely
- Go-live support, training and support (e.g. hotline) at the customer’s site or remotely
- On-site maintenance and service according to the maintenance plan in close coordination with the customer
- Resolving faults on-site or remotely and processing service tickets
- Establishment and intensification of business relationships with existing customers
- Creation and maintenance of documentation (IBN, IQ/OQ, maintenance plans, etc.)
Your profile
- Education or experience in an electrical or mechanical profession
- Experience in project customer management is an advantage
- Craftsmanship
- Willingness to travel, also internationally
- Independent and binding way of working
- Reliable and thinking outside the box
- Strong communication skills
- Willingness to learn
- German and English, both written and spoken
Our offer
- Interesting area of responsibility in Holzkirchen, Upper Bavaria with varied international assignments
- Participation in the development of a business idea of great importance for the pharmaceutical industry
- Modern workplace with S-Bahn / RB (Munich / Rosenheim) and motorway connection, employee parking spaces
- Unbureaucratic solutions for designing an individual working environment
- Individual training and development
- Performance-related remuneration
For further questions please contact: Phone +49 8024 47447-0