Tempris Service & Support

Tempris On-site & Remote Services

The Tempris service and support team offers you a variety of services, such as calibration and maintenance, to ensure your Tempris temperature measuring system is running at its optimum to provide you with the most accurate data possible.

Tempris Services and Support at a Glance

  • Calibration and verification/validation according to manufacturer specifications – ISO 9001:2015
  • Issue of a calibration certificate for each device
  • Preventive maintenance
  • Support for software and technical questions
  • Rental of systems (depending on availability) for reduction of production breaks
  • Traceability to standards
  • Service contracts for on-site and remote services

On-site Services

Our highly skilled team provides direct on-site support to assist you with:

  • Consulting
  • Installation & Commissioning
  • IQ/OQ Execution
  • User Training / Technical Support
  • Ramp-Up Support
  • Maintenance / Annual Inspection
  • Measuring Device Calibration

Remote Services

Our highly experienced service staff assist you from the Tempris branch office with the following:

  • Calibration with Traceability
  • Remote User Training
  • Remote Technical Support

Calibration with Traceability

In combination with a service contract customized to your specific needs – Tempris Service and Support offers local sensor and system calibration services in Central Europe and the United States of America. Our service technicians are trained to calibrate and service your equipment to the highest standards.

Our software control processes make the most important service steps safer and more consistent. This ensures uniform quality regardless of where the service is performed.

Tempris Calibration Service Benefits

  • Quality assurance
  • Timely recalibration/service
  • Fulfilment of regulatory requirements
  • Focus on safety aspects
  • Optimized resource utilization

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Maintenance / Annual Inspection

Correct measurement is key in our technologized world. Incorrect measurements as a result, may have expensive consequences. Measuring devices age because of mechanical, chemical or thermal stress and most certainly provide changing results over time. Even though this cannot be avoided, it is possible to recognize this rather early through regular calibration and maintenance. In order to sustain highly accurate product temperature measurements, there is an ongoing need of sensor calibration on an annual basis.

Avail of our calibration and maintenance services for your Tempris temperature measuring system to avoid inaccurate data and to minimize batch failure risks.

Regulatory Framework

Regular checks of your measuring instruments are required by law.

You will receive a calibration certificate according to ISO 9001:2015 for each measuring device calibrated by us.

Fields of Application

Molecules, test tubes, glasses, chemical formulars
  • Hot and cold spot monitoring

  • Lyophilization cycle scale-up and optimization

  • Data for regulatory submissions

Tempris Products

Four vials with Tempris sensors for product temperature measurement
  • Wireless sensors for real-time product measurement

  • Same sensors in all lyo scales

  • Comparable data of all lyo Scales

Tempris Company

Headquarter of Tempris in Holzkirchen on the Hexal-Campus
  • Leading technology for product temperature monitoring and process control in lyophilization
  • Company is certified to ISO 9001